Business and Professional Communication: A Human-Centered Approach

Business and Professional Communication: A Human-Centered Approach prepares students to succeed in today’s workplace defined by changing technology, a diversifying workforce, and an increase in remote and hybrid work. Authors Curtis Newbold and Jessie Lynn Richards guide students through the principles, practices, and techniques, helping them see that business communication is more than just a series of documents, meetings, and presentations – it’s a human-centered process that requires a holistic understanding of communication across modes and contexts. With accessibility and inclusion leading the way, this text encourages students to be more conscientious, purposeful, and ethical in the way they communicate at work and beyond. Read more